Privacy Policy
Effective Date: 13/03/2025
This Privacy Policy applies to you if you use or purchase our products over the phone, online, or otherwise by using any of our websites or interacting with us on social media. This policy outlines our commitment to protecting your personal information and has been adopted by OFFROADEN.COM, operated by Mitigator Ltd.
1. Who We Are
Mitigator Ltd. is a company registered in the United Kingdom.
Registered Address: 25 Meadow Nook, Boulton Moor, DE24 5AG, Derby, United Kingdom
VAT Number: GB447432292
EORI Number: GB447432292000
Company Registration Number: 14988945
For the purposes of data protection laws, Mitigator Ltd. is the data controller responsible for your personal information.
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit/debit card details, billing address, and transaction history.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
Social Media Information: Information you provide when interacting with us on social media platforms.
Other Information: Any other information you voluntarily provide to us, such as feedback or survey responses.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, inquiries, or complaints.
To improve our website, products, and services.
To send you promotional offers, newsletters, and updates (if you have consented to this).
To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Contractual Necessity: To fulfill our obligations under a contract with you (e.g., processing your orders).
Consent: Where you have given us explicit consent (e.g., for marketing communications).
Legitimate Interests: To improve our services and protect our business interests, provided these do not override your rights.
Legal Obligations: To comply with applicable laws and regulations.
5. Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, delivery companies).
Legal Authorities: When required by law or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell your personal information to third parties.
6. International Transfers
If we transfer your personal information outside the UK or European Economic Area (EEA), we will ensure adequate safeguards are in place to protect your data in accordance with applicable laws.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
Under data protection laws, you have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information under certain circumstances.
Restriction: Request restriction of processing your information.
Objection: Object to the processing of your information for specific purposes.
Data Portability: Request transfer of your information to another organization.
To exercise these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
10. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@offroaden.com
Address: Mitigator Ltd., 25 Meadow Nook, Boulton Moor, DE24 5AG, Derby, United Kingdom
Thank you for trusting OFFROADEN.COM and Mitigator Ltd. with your personal information.